Last Updated: 8 Aug, 2026
At Joshi's Premix (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information of visitors and customers who use our website, https://joshispremix.com/.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
-
Name
-
Email address
-
Phone number
-
Billing and delivery address
-
Order and purchase details
-
Payment-related information
-
Information provided when you contact us
We may also collect certain technical information, such as browser type, device information, IP address, and website usage data through cookies and similar technologies.
2. How We Collect Information
We collect information when you:
-
Create an account or place an order.
-
Make a payment through our website.
-
Contact us by email, phone, or through our website.
-
Subscribe to communications or promotional updates, where applicable.
-
Browse or interact with our website.
3. How We Use Your Information
We may use your information to:
-
Process and fulfil orders.
-
Process payments and provide order confirmations.
-
Arrange delivery of purchased products.
-
Respond to enquiries and provide customer support.
-
Improve our website, products, and services.
-
Maintain website security and prevent fraudulent or unauthorized activity.
-
Send relevant promotional communications where permitted and where you have provided the appropriate consent.
4. How We Store and Share Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Where necessary to operate our business, we may share relevant information with trusted third-party service providers, including payment processors, delivery and logistics providers, website hosting providers, and communication or customer-support services.
We do not sell or rent your personal information to third parties.
We may disclose information where required by applicable law, legal process, regulatory requirements, or where necessary to protect our legal rights, customers, website, or business.
5. Communications
We may contact you regarding your orders, payments, deliveries, enquiries, account, or other services you have requested.
Where permitted by applicable law, we may also send information about products, offers, or other updates. You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.
6. Cookies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, improve the customer experience, and support relevant website features.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
7. Children's Privacy
Our website is not specifically directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the matter.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through contact page.
